Field service software data terms
12 of 17 field service software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.
Vendor keeps aggregated or anonymised use
Who owns the business's data
Training AI on the business's data
Export at exit
All the answers, vendor by vendor
Read across a row for one vendor's answers, and open any of them for the quoted sentence, its document and the read date. A "not stated" cell means the document does not speak to that question.
| Vendor | Who owns the business's data | Vendor keeps aggregated or anonymised use | Training AI on the business's data | Export at exit |
|---|---|---|---|---|
| AroFlo | not statedNot addressed in AroFlo legal and privacy policy | not statedNot addressed in AroFlo legal and privacy policy | not statedNot addressed in AroFlo legal and privacy policy | not statedNot addressed in AroFlo legal and privacy policy |
| BigChange | not statedNot addressed in BigChange Privacy Policy | not statedNot addressed in BigChange Privacy Policy | not statedNot addressed in BigChange Privacy Policy | not statedNot addressed in BigChange Privacy Policy |
| Fergus | the business | reserved | not statedNot addressed in Fergus Terms of Service | not statedNot addressed in Fergus Terms of Service |
| FieldHub | the business | reserved | may train | not statedNot addressed in FieldHub Subscriber Terms of Service |
| Fieldmotion | the business | not statedNot addressed in Fieldmotion Terms and Conditions | not statedNot addressed in Fieldmotion Terms and Conditions | 90 days |
| FieldPulse | ||||
| Housecall Pro | the business Not addressed in Housecall Pro Privacy Policy | reserved | may train Not addressed in Housecall Pro Privacy Policy | not statedNot addressed in Housecall Pro Terms of Service Not addressed in Housecall Pro Privacy Policy |
| Jobber | reserved | no export promised Not addressed in Jobber Privacy Policy | ||
| Joblogic | the business | reserved Not addressed in Joblogic Terms and Conditions | not statedNot addressed in Joblogic Master Services Agreement Not addressed in Joblogic Terms and Conditions | 30 days Not addressed in Joblogic Terms and Conditions |
| Kickserv | the business | reserved | not statedNot addressed in Kickserv Terms of Service | not statedNot addressed in Kickserv Terms of Service |
| Powered Now | not statedNot addressed in Powered Now Terms and Conditions | reserved | not statedNot addressed in Powered Now Terms and Conditions | not statedNot addressed in Powered Now Terms and Conditions |
| Service Autopilot | not statedNot addressed in Service Autopilot Terms of Service | reserved | not statedNot addressed in Service Autopilot Terms of Service | on request |
| Service Fusion | the business | reserved | not statedNot addressed in Service Fusion SaaS Subscription Agreement | on request |
| ServiceM8 | the business Not addressed in ServiceM8 Privacy Policy | reservedNot addressed in ServiceM8 Terms of Service | no export promisedNot addressed in ServiceM8 Terms of Service | |
| ServiceTitan | not statedNot addressed in ServiceTitan Data Protection Addendum (June 2024) Not addressed in ServiceTitan Open Data Pledge Not addressed in ServiceTitan Privacy Policy | reserved Not addressed in ServiceTitan Open Data Pledge | not statedNot addressed in ServiceTitan Data Protection Addendum (June 2024) Not addressed in ServiceTitan Open Data Pledge Not addressed in ServiceTitan Privacy Policy | on request Not addressed in ServiceTitan Privacy Policy |
| simPRO | not statedNot addressed in simPRO Personal Data Protection Notice | not statedNot addressed in simPRO Personal Data Protection Notice | not statedNot addressed in simPRO Personal Data Protection Notice | not statedNot addressed in simPRO Personal Data Protection Notice |
| Workiz | the business | reserved | not statedNot addressed in Workiz Terms and Conditions | no export promised |
Each answer in its source's own words (96 quotes)
- AroFlo, AroFlo legal and privacy policy, read 2026-10-28, Who owns the business's data: Nothing on this document answers it (20,393 characters of document text, read 2026-10-28).
- AroFlo, AroFlo legal and privacy policy, read 2026-10-28, Vendor keeps aggregated or anonymised use: Nothing on this document answers it (20,393 characters of document text, read 2026-10-28).
- AroFlo, AroFlo legal and privacy policy, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (20,393 characters of document text, read 2026-10-28).
- AroFlo, AroFlo legal and privacy policy, read 2026-10-28, Export at exit: Nothing on this document answers it (20,393 characters of document text, read 2026-10-28).
- BigChange, BigChange Privacy Policy, read 2026-10-08, Who owns the business's data: Nothing on this document answers it (22,975 characters of document text, read 2026-10-08).
- BigChange, BigChange Privacy Policy, read 2026-10-08, Vendor keeps aggregated or anonymised use: Nothing on this document answers it (22,975 characters of document text, read 2026-10-08).
- BigChange, BigChange Privacy Policy, read 2026-10-08, Training AI on the business's data: Nothing on this document answers it (22,975 characters of document text, read 2026-10-08).
- BigChange, BigChange Privacy Policy, read 2026-10-08, Export at exit: Nothing on this document answers it (22,975 characters of document text, read 2026-10-08).
- Fergus, Fergus Terms of Service, read 2026-10-28, Who owns the business's data:
All User Materials will be (and will remain) owned by you (or your Users or customers, as applicable)
- Fergus, Fergus Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use:
You grant to us a non-exclusive royalty free world-wide and irrevocable licence permitting us to copy, anonymize, aggregate, process and display User Materials to derive anonymous statistical and usage data
- Fergus, Fergus Terms of Service, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (30,216 characters of document text, read 2026-10-28).
- Fergus, Fergus Terms of Service, read 2026-10-28, Export at exit: Nothing on this document answers it (30,216 characters of document text, read 2026-10-28).
- FieldHub, FieldHub Subscriber Terms of Service, read 2026-10-28, Who owns the business's data:
FieldHub acknowledges that the Customer owns all right, title, and interest, including all intellectual property rights, in and to the Customer Data
- FieldHub, FieldHub Subscriber Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use:
FieldHub may compile anonymized Aggregated Statistics for legitimate business purposes, including machine learning, testing, development, controls, and operation of the Service
- FieldHub, FieldHub Subscriber Terms of Service, read 2026-10-28, Training AI on the business's data:
use anonymized Customer Data for AI training, provided it does not directly identify the Customer or any individual
- FieldHub, FieldHub Subscriber Terms of Service, read 2026-10-28, Export at exit: Nothing on this document answers it (55,350 characters of document text, read 2026-10-28).
- Fieldmotion, Fieldmotion Terms and Conditions, read 2026-10-28, Who owns the business's data:
For the avoidance of doubt, you and/your licensors retain ownership of all intellectual property rights in any User Content
- Fieldmotion, Fieldmotion Terms and Conditions, read 2026-10-28, Vendor keeps aggregated or anonymised use: Nothing on this document answers it (24,720 characters of document text, read 2026-10-28).
- Fieldmotion, Fieldmotion Terms and Conditions, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (24,720 characters of document text, read 2026-10-28).
- Fieldmotion, Fieldmotion Terms and Conditions, read 2026-10-28, Export at exit:
Data is stored for 90 days after which the users are responsible for downloading and saving, After 90 days, FIELDMOTION will delete all data
- FieldPulse, FieldPulse Privacy Policy, read 2026-10-08, Who owns the business's data: Nothing on this document answers it (17,970 characters of document text, read 2026-10-08).
- FieldPulse, FieldPulse Privacy Policy, read 2026-10-08, Vendor keeps aggregated or anonymised use: Nothing on this document answers it (17,970 characters of document text, read 2026-10-08).
- FieldPulse, FieldPulse Privacy Policy, read 2026-10-08, Training AI on the business's data: Nothing on this document answers it (17,970 characters of document text, read 2026-10-08).
- FieldPulse, FieldPulse Privacy Policy, read 2026-10-08, Export at exit: Nothing on this document answers it (17,970 characters of document text, read 2026-10-08).
- FieldPulse, FieldPulse Terms of Service, read 2026-10-12, Who owns the business's data: Nothing on this document answers it (66,157 characters of document text, read 2026-10-12).
- FieldPulse, FieldPulse Terms of Service, read 2026-10-12, Vendor keeps aggregated or anonymised use: Nothing on this document answers it (66,157 characters of document text, read 2026-10-12).
- FieldPulse, FieldPulse Terms of Service, read 2026-10-12, Training AI on the business's data: Nothing on this document answers it (66,157 characters of document text, read 2026-10-12).
- FieldPulse, FieldPulse Terms of Service, read 2026-10-12, Export at exit: Nothing on this document answers it (66,157 characters of document text, read 2026-10-12).
- Housecall Pro, Housecall Pro Privacy Policy, read 2026-10-28, Who owns the business's data: Nothing on this document answers it (35,940 characters of document text, read 2026-10-28).
- Housecall Pro, Housecall Pro Privacy Policy, read 2026-10-28, Vendor keeps aggregated or anonymised use:
help us analyze and create aggregate industry trends and analytics to improve the product and create new features
- Housecall Pro, Housecall Pro Privacy Policy, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (35,940 characters of document text, read 2026-10-28).
- Housecall Pro, Housecall Pro Privacy Policy, read 2026-10-28, Export at exit: Nothing on this document answers it (35,940 characters of document text, read 2026-10-28).
- Housecall Pro, Housecall Pro Terms of Service, read 2026-10-08, Who owns the business's data:
Individual customer data entered or imported by Pros shall remain the property of the Pro
- Housecall Pro, Housecall Pro Terms of Service, read 2026-10-08, Vendor keeps aggregated or anonymised use:
Housecall Pro shall own all right, title and interest to any anonymized, aggregated and statistical data created, generated and/or derived from the Service Data and use of the Service
- Housecall Pro, Housecall Pro Terms of Service, read 2026-10-08, Training AI on the business's data:
Your User Data may be used to train and enhance our proprietary AI models to improve the functionality, accuracy, and security of our services
- Housecall Pro, Housecall Pro Terms of Service, read 2026-10-08, Export at exit: Nothing on this document answers it (119,276 characters of document text, read 2026-10-08).
- Jobber, Jobber Privacy Policy, read 2026-10-28, Who owns the business's data: Nothing on this document answers it (49,424 characters of document text, read 2026-10-28).
- Jobber, Jobber Privacy Policy, read 2026-10-28, Vendor keeps aggregated or anonymised use:
generate de-identified and aggregated insights, benchmarks, and recommendations derived from your use of the Service and surface those insights and recommendations to other users of the Service
- Jobber, Jobber Privacy Policy, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (49,424 characters of document text, read 2026-10-28).
- Jobber, Jobber Privacy Policy, read 2026-10-28, Export at exit: Nothing on this document answers it (49,424 characters of document text, read 2026-10-28).
- Jobber, Jobber Terms of Service, read 2026-10-08, Who owns the business's data: Nothing on this document answers it (108,019 characters of document text, read 2026-10-08).
- Jobber, Jobber Terms of Service, read 2026-10-08, Vendor keeps aggregated or anonymised use:
to create aggregated and anonymized market research statistics and insights in respect of the customers and industries that use Jobber
- Jobber, Jobber Terms of Service, read 2026-10-08, Training AI on the business's data: Nothing on this document answers it (108,019 characters of document text, read 2026-10-08).
- Jobber, Jobber Terms of Service, read 2026-10-08, Export at exit:
Jobber may establish general practices and limits concerning use of the Service, including the maximum period of time that data or other content will be retained by the Service
- Joblogic, Joblogic Master Services Agreement, read 2026-10-28, Who owns the business's data:
As between Joblogic and Customer, Customer owns the Customer Data
- Joblogic, Joblogic Master Services Agreement, read 2026-10-28, Vendor keeps aggregated or anonymised use:
the foregoing license to Joblogic shall be perpetual and irrevocable for any such use of aggregated, deidentified Customer Data to improve the Services
- Joblogic, Joblogic Master Services Agreement, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (53,179 characters of document text, read 2026-10-28).
- Joblogic, Joblogic Master Services Agreement, read 2026-10-28, Export at exit:
at no cost for up to thirty (30) days following the termination, Joblogic will make a copy of the Customer Data then currently stored in the Services available to Customer for download
- Joblogic, Joblogic Terms and Conditions, read 2026-10-08, Who owns the business's data:
Title to, and all Intellectual Property Rights in, the Data shall remain the property of the Subscriber
- Joblogic, Joblogic Terms and Conditions, read 2026-10-08, Vendor keeps aggregated or anonymised use: Nothing on this document answers it (86,428 characters of document text, read 2026-10-08).
- Joblogic, Joblogic Terms and Conditions, read 2026-10-08, Training AI on the business's data: Nothing on this document answers it (86,428 characters of document text, read 2026-10-08).
- Joblogic, Joblogic Terms and Conditions, read 2026-10-08, Export at exit: Nothing on this document answers it (86,428 characters of document text, read 2026-10-08).
- Kickserv, Kickserv Terms of Service, read 2026-10-08, Who owns the business's data:
all title and intellectual property rights in and to all electronic data or information submitted to and stored in the Service that is owned by Customer (“Customer Content”) are owned by Customer
- Kickserv, Kickserv Terms of Service, read 2026-10-08, Vendor keeps aggregated or anonymised use:
Customer agrees that Company may use, reproduce, distribute and prepare derivative works from the Customer Content, solely as incorporated into Aggregated Data
- Kickserv, Kickserv Terms of Service, read 2026-10-08, Training AI on the business's data: Nothing on this document answers it (33,013 characters of document text, read 2026-10-08).
- Kickserv, Kickserv Terms of Service, read 2026-10-08, Export at exit: Nothing on this document answers it (33,013 characters of document text, read 2026-10-08).
- Powered Now, Powered Now Terms and Conditions, read 2026-10-28, Who owns the business's data: Nothing on this document answers it (22,279 characters of document text, read 2026-10-28).
- Powered Now, Powered Now Terms and Conditions, read 2026-10-28, Vendor keeps aggregated or anonymised use:
The Company will monitor The App Service and will aggregate User Content to improve The App Service and for its commercial benefit while keeping such data anonymous
- Powered Now, Powered Now Terms and Conditions, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (22,279 characters of document text, read 2026-10-28).
- Powered Now, Powered Now Terms and Conditions, read 2026-10-28, Export at exit: Nothing on this document answers it (22,279 characters of document text, read 2026-10-28).
- Service Autopilot, Service Autopilot Terms of Service, read 2026-10-08, Who owns the business's data: Nothing on this document answers it (87,842 characters of document text, read 2026-10-08).
- Service Autopilot, Service Autopilot Terms of Service, read 2026-10-08, Vendor keeps aggregated or anonymised use:
Xplor will be entitled to aggregate and/or anonymize Client Personal Data and to use such aggregated and/or anonymized data for its business purposes
- Service Autopilot, Service Autopilot Terms of Service, read 2026-10-08, Training AI on the business's data: Nothing on this document answers it (87,842 characters of document text, read 2026-10-08).
- Service Autopilot, Service Autopilot Terms of Service, read 2026-10-08, Export at exit:
on the expiration or termination of this Agreement and upon reasonable request and notice from Client, promptly return or delete all Client Personal Data
- Service Fusion, Service Fusion SaaS Subscription Agreement, read 2026-10-28, Who owns the business's data:
all title and intellectual property rights in and to all electronic data or information submitted to and stored in the Service that is owned by Customer (“Customer Content”) is owned by Customer
- Service Fusion, Service Fusion SaaS Subscription Agreement, read 2026-10-28, Vendor keeps aggregated or anonymised use:
Customer agrees that Company may use, reproduce, distribute and prepare derivative works from the Customer Content, solely as incorporated into Aggregated Data
- Service Fusion, Service Fusion SaaS Subscription Agreement, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (36,755 characters of document text, read 2026-10-28).
- Service Fusion, Service Fusion SaaS Subscription Agreement, read 2026-10-28, Export at exit:
If Customer requests Company to provide professional services for the export of any Customer Content, Company will provide to Customer the applicable Customer Content export file
- ServiceM8, ServiceM8 Privacy Policy, read 2026-10-28, Who owns the business's data: Nothing on this document answers it (18,342 characters of document text, read 2026-10-28).
- ServiceM8, ServiceM8 Privacy Policy, read 2026-10-28, Vendor keeps aggregated or anonymised use:
Aggregate personal and other information into non-identifiable, anonymous data to help improve our Services
- ServiceM8, ServiceM8 Privacy Policy, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (18,342 characters of document text, read 2026-10-28).
- ServiceM8, ServiceM8 Privacy Policy, read 2026-10-28, Export at exit:
This will terminate Your access to the Service and result in the immediate deletion or anonymization of your account data, including historic backups
- ServiceM8, ServiceM8 Terms of Service, read 2026-10-28, Who owns the business's data:
Title to, and all Intellectual Property Rights in, the Data remain Your property
- ServiceM8, ServiceM8 Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: Nothing on this document answers it (28,607 characters of document text, read 2026-10-28).
- ServiceM8, ServiceM8 Terms of Service, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (28,607 characters of document text, read 2026-10-28).
- ServiceM8, ServiceM8 Terms of Service, read 2026-10-28, Export at exit: Nothing on this document answers it (28,607 characters of document text, read 2026-10-28).
- ServiceTitan, ServiceTitan Open Data Pledge, read 2026-10-28, Who owns the business's data: Nothing on this document answers it (2,373 characters of document text, read 2026-10-28).
- ServiceTitan, ServiceTitan Open Data Pledge, read 2026-10-28, Vendor keeps aggregated or anonymised use: Nothing on this document answers it (2,373 characters of document text, read 2026-10-28).
- ServiceTitan, ServiceTitan Open Data Pledge, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (2,373 characters of document text, read 2026-10-28).
- ServiceTitan, ServiceTitan Open Data Pledge, read 2026-10-28, Export at exit:
we pledge to enable the seamless export of customer data to a CSV format, so that if or when a customer chooses to go elsewhere
- ServiceTitan, ServiceTitan Data Protection Addendum (June 2024), read 2026-10-28, Who owns the business's data: Nothing on this document answers it (17,987 characters of document text, read 2026-10-28).
- ServiceTitan, ServiceTitan Data Protection Addendum (June 2024), read 2026-10-28, Vendor keeps aggregated or anonymised use:
Service Provider may, as permitted by Data Protection Laws, and without limiting any data rights provisions set forth in each Agreement, collect, use and process aggregated, de-identified, and other non-identifiable data derived from the Services
- ServiceTitan, ServiceTitan Data Protection Addendum (June 2024), read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (17,987 characters of document text, read 2026-10-28).
- ServiceTitan, ServiceTitan Data Protection Addendum (June 2024), read 2026-10-28, Export at exit:
Service Provider will, at Customer’s written request, return to Customer and/or securely destroy all Personal Data
- ServiceTitan, ServiceTitan Privacy Policy, read 2026-10-28, Who owns the business's data: Nothing on this document answers it (39,894 characters of document text, read 2026-10-28).
- ServiceTitan, ServiceTitan Privacy Policy, read 2026-10-28, Vendor keeps aggregated or anonymised use:
We may use De-Identified Information for any purpose, including without limitation for research and marketing purposes
- ServiceTitan, ServiceTitan Privacy Policy, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (39,894 characters of document text, read 2026-10-28).
- ServiceTitan, ServiceTitan Privacy Policy, read 2026-10-28, Export at exit: Nothing on this document answers it (39,894 characters of document text, read 2026-10-28).
- simPRO, simPRO Personal Data Protection Notice, read 2026-10-28, Who owns the business's data: Nothing on this document answers it (19,434 characters of document text, read 2026-10-28).
- simPRO, simPRO Personal Data Protection Notice, read 2026-10-28, Vendor keeps aggregated or anonymised use: Nothing on this document answers it (19,434 characters of document text, read 2026-10-28).
- simPRO, simPRO Personal Data Protection Notice, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (19,434 characters of document text, read 2026-10-28).
- simPRO, simPRO Personal Data Protection Notice, read 2026-10-28, Export at exit: Nothing on this document answers it (19,434 characters of document text, read 2026-10-28).
- Workiz, Workiz Terms and Conditions, read 2026-10-28, Who owns the business's data:
As between Pro and Workiz, Pro is the sole and exclusive owner of Pro Content
- Workiz, Workiz Terms and Conditions, read 2026-10-28, Vendor keeps aggregated or anonymised use:
to process Pro's Pro Content and Pro's usage of the Service on an aggregated or otherwise anonymous basis, for the purposes of improving the Service, analytics, and generally research and development
- Workiz, Workiz Terms and Conditions, read 2026-10-28, Training AI on the business's data: Nothing on this document answers it (105,529 characters of document text, read 2026-10-28).
- Workiz, Workiz Terms and Conditions, read 2026-10-28, Export at exit:
Pro shall be responsible for download or backing up any Pro Content, and Workiz may permanently delete Pro's Pro Content from Workiz's databases
Documents we read but did not count
5 named documents were read but are not the kind of document this board answers from; see why below. They are counted and never answered.
- ServiceTitan Terms of Use: counted on sellelectriciandatatoai.com's board (M5: one figure, one board)
- ServiceTitan API and Data Authorization Terms: ServiceTitan's terms for authorising a third-party partner's API access to an account: no clause on who owns, keeps, trains on or exports the business's records
- ServiceM8 Platform Policy: ServiceM8's rules for third-party developers on its API: it governs what an app may do with ServiceM8 users' data, not what ServiceM8 may do with the business's own records
- Tradify Terms of Service: Tradify's product-specific terms page carries third-party data sharing, price lists and SMS rules only; the general terms it points to (The Access Group) refused automated reading
- BuildOps Developer Terms and Conditions: BuildOps's terms for third-party developers on its API: they restrict what an outside app may do with BuildOps customers' data, not what BuildOps may do with the business's own records
Method
Each vendor's own published terms were read through estate-fetch and stored whole (sha256 on every row).
For every document, four questions were answered from the vendor's own words: who owns the business's data, vendor keeps aggregated or anonymised use, training AI on the business's data, export at exit.
Every stated answer carries the sentence it rests on, checked against the stored text; 'not stated' means the document read does not address the question.
A vendor with several documents reads 'varies' where they disagree.
17 vendors, 24 documents.
Where we looked (29)
- ServiceTitan Terms of Use (read, set aside)
- ServiceTitan Data Protection Addendum (June 2024) (cited for reporting; the vendor's own published terms)
- ServiceTitan API and Data Authorization Terms (read, set aside)
- ServiceTitan Open Data Pledge (cited for reporting; the vendor's own published terms)
- ServiceTitan Privacy Policy (cited for reporting; the vendor's own published terms)
- Jobber Terms of Service (cited for reporting; the vendor's own published terms)
- Jobber Privacy Policy (cited for reporting; the vendor's own published terms)
- Housecall Pro Terms of Service (cited for reporting; the vendor's own published terms)
- Housecall Pro Privacy Policy (cited for reporting; the vendor's own published terms)
- Workiz Terms and Conditions (cited for reporting; the vendor's own published terms)
- Service Fusion SaaS Subscription Agreement (cited for reporting; the vendor's own published terms)
- Joblogic Master Services Agreement (cited for reporting; the vendor's own published terms)
- Joblogic Terms and Conditions (cited for reporting; the vendor's own published terms)
- BigChange Privacy Policy (cited for reporting; the vendor's own published terms)
- ServiceM8 Terms of Service (cited for reporting; the vendor's own published terms)
- ServiceM8 Privacy Policy (cited for reporting; the vendor's own published terms)
- ServiceM8 Platform Policy (read, set aside)
- Tradify Terms of Service (read, set aside)
- simPRO Personal Data Protection Notice (cited for reporting; the vendor's own published terms)
- FieldPulse Terms of Service (cited for reporting; the vendor's own published terms)
- FieldPulse Privacy Policy (cited for reporting; the vendor's own published terms)
- Kickserv Terms of Service (cited for reporting; the vendor's own published terms)
- Fergus Terms of Service (cited for reporting; the vendor's own published terms)
- FieldHub Subscriber Terms of Service (cited for reporting; the vendor's own published terms)
- AroFlo legal and privacy policy (cited for reporting; the vendor's own published terms)
- BuildOps Developer Terms and Conditions (read, set aside)
- Service Autopilot Terms of Service (cited for reporting; the vendor's own published terms)
- Powered Now Terms and Conditions (cited for reporting; the vendor's own published terms)
- Fieldmotion Terms and Conditions (cited for reporting; the vendor's own published terms)
Take this figure with you
12 of 17 field service software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.
Who owns the business's data, by vendor: the business 9 of 17, not stated 8 of 17 (field service software terms, read 28 October 2026).
Vendor keeps aggregated or anonymised use, by vendor: reserved 12 of 17, not stated 5 of 17 (field service software terms, read 28 October 2026).
Training AI on the business's data, by vendor: not stated 15 of 17, may train 2 of 17 (field service software terms, read 28 October 2026).
Export at exit, by vendor: not stated 9 of 17, no export promised 3 of 17, on request 3 of 17, a number of days 2 of 17 (field service software terms, read 28 October 2026).
Reference: "Field service software data terms", updated 2026-10-28, https://selljobrecordstoai.com/datasets/field-service-software-data-terms/.
Save the CSV (96 answers; derived 2026-10-28)